Carrier Compliance
TKOS
KYC Onboarding
Company
SSL Secured
TK
Company / Basic Information
Legal entity and registration details
Company Name
*
DBA / Holding co. / Trading name
Company Type
*
Select company type
Corporation
LLC
Partnership
Sole Proprietor
Individual
Other
Incorporation Date
*
Incorporation State / Country
*
Business Registration #
*
Tax ID / EIN / VAT / TIN
*
Corporate / business names used in the past 3 years
Business Description
VoIP
Hosted PBX / UCaaS
International
Call Center
Wholesale Carrier
Other
Registered Address
Company Address
*
Address Line 2
City
State / Province
Postal / Zip Code
Country
*
Website
Social Media Profiles
Current & past IP addresses (last 3 years)
Requested Go-Live Date
Main Contact
Main Contact
*
Designation / Title
*
Mobile Number
*
Phone Number
*
Email Address
*
Teams ID
Billing
Billing contact same as main contact
Billing Contact Name
Billing Email
Billing Phone
Billing Address
Legal / Compliance Contact
Legal/Compliance Contact Name
Legal/Compliance Contact Email
Legal/Compliance Contact Phone
FRN #
499 Filer ID
RMD #
OCN
STIR/SHAKEN Attestation Level
Not implemented
A — Full Attestation
B — Partial Attestation
C — Gateway Attestation
Member of USTelecom ITG?
Yes
No
Respond to traceback requests within 24 hours?
Yes
No
Actively participate in ITG traceback process?
Yes
No
Received any tracebacks in the last 90 days?
Yes
No
Authorize us to obtain your ITG traceback history?
Yes
No
Party to a civil lawsuit for illegal robocalling?
Yes
No
If yes, describe the lawsuit
Use autodiallers / telemarketing?
Yes
No
Deliver prerecorded messages?
Yes
No
STIR/SHAKEN implemented?
Yes
No
If no, why / when do you plan to implement STIR/SHAKEN?
Blocked / removed from a provider network in the past 2 years?
Yes
No
If yes, describe the blocking incident
Telecom regulatory penalties / issues in the past 5 years
Traffic blocked by a provider / FCC bad-actor identification
Lost civil case (details)
EIN Certificate
*
OCN Letter
*
Articles of Incorporation / Certificate of Good Standing
*
Address proof (utility bill / lease / bank statement)
FUSF Form (if applicable)
Traffic Route
*
Select an option
USA / Canada
United Kingdom
Other / International
Traffic Type
*
Select an option
Wholesale
Retail
Call Center
CLI / Conversational
UCaaS / Hosted PBX
A2P / Notifications
Other
Ports Requirement
CPS (Calls Per Second)
Concurrent Sessions
Expected monthly VoIP minutes
Typical Average Length of Call (ALOC)
Attempts-to-minutes ratio
Share of calls rejected
Answer-Seizure Ratio (ASR)
% of calls lasting 6 seconds or less
Gateway-provider status
Yes
No
Foreign-service-provider status
Yes
No
Listed in FCC's Intermediate Provider Registry?
Yes
No
Rural Call Completion contact email
Safeguards to prevent fraud & robocalls
I agree to notify within 24 hours of any provider blocking.
I agree to identify the source of illegal traffic on traceback requests.
I screen my clients with KYC / downstream compliance questions.
I certify knowledge of applicable telecom laws (TCPA, Truth in Caller ID Act, etc.).
I commit to responding to traceback requests within 24 hours.
I certify the information provided is true, complete and accurate, and I am authorised to bind the company.
Customer / Company Name
*
Print Name (signer)
*
Title
*
Date
*
Signature
*
Draw your signature using a mouse or touchscreen.
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